1. Acceptance of terms
By accessing and using rhumb's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of services
rhumb provides fractional executive services including:
- Pricing strategy and advisory sessions
- On-demand commercial advice ("Dial a CFO")
- Business alignment projects
- Fractional CFO services
3. Client responsibilities
As a client, you agree to:
- Provide accurate and complete information about your business
- Cooperate with rhumb and provide timely responses
- Maintain confidentiality of proprietary information shared
- Make timely payments for services rendered
- Provide necessary access to systems and information required for service delivery
4. Payment terms
Payment terms include:
- Services are billed according to the agreed engagement terms
- Invoices are due within 14 days of receipt
- Late payments may incur interest charges
- We reserve the right to suspend services for overdue accounts
5. Sessions, cancellations and refunds
You can reschedule a session free of charge with 48 hours' notice, and cancel with 72 hours' notice for a full refund. Within those windows the session is reserved for you, so the fee stands, but you are welcome to move it to a later date.
6. Prices and VAT
Prices are shown in pounds sterling. Unless stated otherwise, prices exclude VAT. Where VAT or an equivalent tax applies, it is added at checkout or shown on your invoice.
7. Confidentiality
Both parties agree to maintain strict confidentiality regarding:
- Proprietary business information
- Financial data and reports
- Strategic plans and initiatives
- Customer and vendor information
- Any other sensitive information disclosed during the engagement
8. Intellectual property
All intellectual property rights in materials, methodologies, and deliverables created by rhumb remain the property of rhumb unless otherwise agreed in writing. Clients retain ownership of their pre-existing intellectual property and any customised deliverables specifically created for them.
9. Limitation of liability
rhumb's liability for any claim arising out of or related to our services shall not exceed the total fees paid by the client for the specific services giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.
10. Termination
Either party may terminate the engagement by providing written notice as specified in the engagement agreement. Upon termination:
- Client shall pay for all services rendered up to the termination date
- Both parties shall return any confidential materials
- Obligations regarding confidentiality and intellectual property survive termination
11. Indemnification
Each party agrees to indemnify and hold harmless the other party from any claims, damages, or expenses arising from their breach of these terms or negligent actions.
12. Governing law
These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
13. Dispute resolution
Any disputes arising from these terms or our services shall first be addressed through good faith negotiations. If resolution cannot be reached, disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
14. Contact information
For questions about these Terms of Service, please contact us at:
Email: kim@rhumb.io
15. Amendments
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
Last Updated: 11/10/2026